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Social Media Policy

Tufts Medicine Social Media Commenting Policy

*** Third parties may not communicate with Tufts Medicine through direct messaging regarding an individual's past, present or future healthcare medical condition. ***

Tufts Medicine's Department of Marketing and Communications oversees and moderates Tufts Medicine social media pages and reserves the right to remove comments and block posters who do not comply with our Social Media Commenting Policy, as outlined below.

Posts that meet the following criteria (and/or are deemed inappropriate by Marketing Communications staff) will be deleted and the poster will be banned from future commenting:

  • Spamming, trolling or promoting a third party person, organization or event 
  • Personal attacks, threats, harassment and abusive statements
  • Profanity or obscenity
  • “Hate speech,” including racist or sexist comments
  • Libelous, slanderous or defamatory statements that unfairly harm the reputation of a person or organization
  • Sharing a patient’s private medical information without their knowledge, consent or approval, in violation of HIPAA regulations
  • “Hijacking” an existing post by making comments unrelated to the initial subject matter
  • Falsehoods, misinformation, disinformation or myths that have no basis in scientific fact and/or have been scientifically delegitimized

Personal Information:

Do not include any personal information - including your address, phone number and hospital room number - in posts.

Disclaimer:

All opinions expressed on Tufts Medicine Facebook pages are those of the posters alone. We reserve the right to use material posted on our Facebook pages in one of our other social media platforms. Information posted on our Facebook pages is not intended to be medical advice, diagnosis or treatment and should not be interpreted as such. If you have any health-related questions, please consult with your doctor or another licensed healthcare professional.
 

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