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Terms + Conditions

The information and any reference materials posted here by Tufts Medicine is intended solely for the information of the reader. Such information should NOT be considered or construed as medical advice or used for treatment purposes and is NOT intended to replace consultation with a qualified medical professional. This site is not designed to and does not provide medical advice, professional diagnosis, opinion, treatment or services to you or to any other individual.

Through this site and linkages to other sites, Tufts Medicine provides general information for educational purposes only. The information provided in this site, or through linkages to other sites, is not a substitute for medical or professional care, and you should not use the information in place of a visit, call consultation or the advice of your physician or other healthcare provider.

Tufts Medicine is not liable or responsible for any advice, course of treatment, diagnosis or any other information, services or product you obtain through this site. This site is intended as an educational service and is not a substitute for seeking the care of a qualified healthcare professional.

IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY, YOU SHOULD IMMEDIATELY CALL 911 OR YOUR PHYSICIAN.

If you believe you have any other health problem, or if you have any questions regarding your health or a medical condition, you should promptly consult your physician or other healthcare provider. Never disregard medical or professional advice, or delay seeking it, because of something you read on this site or a linked website. Never rely on information on this website in place of seeking professional medical advice. You should also ask your physician or other healthcare provider to assist you in interpreting any information in this site or in the linked websites, or in applying the information to your individual case. Medical information changes constantly, therefore the information provided on the site should not be considered current, complete or exhaustive, nor should you rely on such information to recommend a course of treatment for you or any other individual. Reliance on any information provided on this site is solely at your own risk.

Please note that communication via the Internet and electronic mail may not be secure, and Tufts Medicine cannot guarantee the security or confidentiality of any information which is transmitted. Because electronic mail may be delayed by hours or days, please do not rely on this mode of communication to convey urgent information.

Disclaimer of warranty

While we try to keep the information on the website as accurate as possible, we disclaim any warranty concerning its accuracy, timeliness and completeness, and any other warranty, express or implied, including warranties of merchantability or fitness for a particular purpose.

Limitation of liability

The user assumes all responsibility and risk for the use of this website and the Internet in general. Under no circumstances shall Tufts Medicine, Circle Health, Tufts Medical Center, Inc. MelroseWakefield Healthcare, Tufts Medicine Care at Home, or their employees, agents, or representatives, or its affiliates, including without limitation Tufts Medical Center Physicians Organization, or anyone else involved in creating or maintaining this web site be liable for any direct, indirect, incidental, special or consequential damages, lost profits, or other damages whatsoever including, without limitation, damages that result from: the use or inability to use or access the web site and/or any other web sites which are linked to this site; reliance by a member or visitor on any information obtained via the web site; or mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorized access. In states which do not allow the above limitations of liability, liability shall be limited to the greatest extent permitted by law.

By choosing to use the Tufts Medicine website, you acknowledge and agree to these terms and conditions.  In its sole discretion, Tufts Medicine may from time to time revise these terms and conditions by updating this posting.

SMS terms + conditions

When you sign up for text messages from Tufts Medicine, you are signing up to receive text messages related to your relationship with Tufts Medicine, and all affiliates, including Lowell General Hospital, MelroseWakefield Healthcare, Tufts Medical Center and Tufts Medicine Care at Home (collectively referred to as “Tufts Medicine”), including updates related to your visits, myTuftsMed account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using myTuftsMed or text HELP to the short code for instructions. 

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 617.636.5418 or 855.422.7300 (toll-free) or email us anytime at mytuftsmed@tuftsmedicine.org.

Carriers are not liable for delayed or undelivered messages. 

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. 

Contact us at 617.636.5418 or 855.422.7300 (toll-free) or email us anytime at mytuftsmed@tuftsmedicine.org.
 

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