High Pointe House in Haverhill, MA

High Pointe House

Hospice + palliative care residence
Always open
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360 North Avenue, Haverhill, MA 01830

High Pointe House: Where comfort, support + peace come together

High Pointe House provides compassionate hospice and palliative care in Haverhill, MA. Our goal is to create a peaceful, supportive environment where individuals nearing the end of life and their families feel cared for and understood. We offer guidance, comfort and compassion every step of the way.

High Pointe House is a licensed acute-care provider offering hospice and palliative care in a home-like setting. With private suites and cozy common areas, we serve as an alternative to hospitalization for individuals in need of specialized end-of-life care. Every aspect of our environment and care is designed to promote comfort, dignity and peace for both individuals and families.
Arrange for care
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Referral services
Specialized nursing care was always there for us while at High Pointe House, and we were able to just be husband and wife again.
Joyce P., family member

How we support individuals + families

 Levels of care

The staff at High Pointe House includes highly trained experts: physicians board-certified in hospice and palliative care, along with specially trained nurses, social workers, chaplains, aides and volunteers. Together, this team creates individualized care plans tailored to each person, including comprehensive pain management and relief of symptoms related to advanced illness.

We offer different levels of care to meet each individual’s needs and provide families with support and peace of mind. Whether a loved one requires more intensive medical attention, short-term relief for caregivers, or care that can’t be managed at home, our team is available 24 hours a day, seven days a week to provide comfort, dignity and expert support.

  • General inpatient care: For individuals requiring acute medical and nursing support to manage pain and other symptoms or receive medications only provided in a hospital, long-term care facility or licensed hospice residence. Medicare and private insurance typically cover this level of care.
  • Routine care: For individuals unable to receive hospice care at home for non-medical reasons. Medicare and insurance usually cover medical costs related to the terminal illness, while the individual or family assumes responsibility for applicable room and board fees.
  • Respite care: Short-term care offered under routine care for up to five days, giving primary caregivers a break to rest or attend important events. This service allows families to have peace of mind knowing their loved one is supported in a safe, comfortable environment.
 Services + features

High Pointe House offers a range of services  designed to support comfort, dignity and peace for individuals and families. Our team provides skilled, compassionate care, and volunteers enhance each day through companionship, reading, games and gentle assistance.

  • Inpatient and routine levels of care
  • Pain and symptom management
  • On-site bereavement support
  • End-of-life doula services
  • Pet therapy visits
  • Social work support
  • Reiki and relaxation therapy
  • Spiritual guidance tailored to individual beliefs
 Comfort + amenities

High Pointe House provides a home-like environment designed to bring comfort, peace and a sense of familiarity. From private suites to inviting gathering spaces, every detail supports individuals and families as they spend meaningful time together.

  • 21 state-of-the-art suites designed for rest and privacy
  • Fireplace and sitting areas for relaxation and quiet conversation
  • Indoor and outdoor dining spaces with chef-prepared meals
  • Libraries and common gathering areas for reading, reflection or visiting with family
  • Sanctuary for quiet reflection and meditation
  • Gardens and walking paths for fresh air
  • Play area for visiting children to enjoy a safe, comforting space

Why families choose High Pointe House

Families across the Merrimack Valley trust High Pointe House for our skilled, compassionate team and the sense of peace we provide. Every detail of our home is designed to bring comfort and dignity, from private suites and quiet garden paths to shared spaces where families can gather.

We focus on meaningful moments—listening, sharing meals or simply sitting together—because hospice care is about honoring each person’s life as it’s lived. Our experienced nurses, aides, social workers and chaplains work together to provide expert symptom management and emotional support while helping families spend time the way they choose.

At High Pointe House, families find more than care. They find a community that understands what matters most: comfort, connection and presence.

Visiting High Pointe House

Families and friends are always welcome at High Pointe House. Our inviting home was designed for connection and comfort, offering quiet spaces for reflection and open gathering areas for time together. Visitors can share meals, sit in the gardens or simply be present with their loved one in a peaceful setting that feels more like home than a hospital.

If you’re considering hospice care and would like to see High Pointe House in person, we welcome you to schedule a tour. Walking through our home often helps families understand the sense of calm and care that surrounds everyone here. Tours can be arranged by calling our team, and we’re happy to answer any questions about what to expect.

Every visit—whether to spend time with someone special or to explore care options—is an opportunity to experience the comfort, compassion and dignity that define High Pointe House.
Social worker, Danica Grillo, meeting with family at High Point House about family resources.

About Care at Home

Tufts Medicine Care at Home is a leading provider of expert home health, palliative and hospice care. Our team of highly skilled healthcare clinicians work in the home and in community settings, delivering a wide range of cutting-edge clinical and supportive services to children, adults and seniors. Based in Lawrence, we deliver compassionate care to more than 100 communities throughout the Merrimack Valley, northeastern Massachusetts and southern New Hampshire.
Getting here
360 North Avenue, Haverhill, MA 01830

Events + support groups
Nov
3
Grief support
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Nov
6
Grief support
clock 11:30 am-1:00 pm
Nov
6
Grief support
clock 5:30 pm-7:00 pm
Nov
10
Grief support
clock 5:30 pm-7:00 pm
Nov
12
Grief support
clock 5:30 pm-7:00 pm
Nov
20
Grief support
clock 4:00 pm-5:30 pm

Become part of our caring community

Volunteers play a special role at High Pointe House. From greeting visitors and helping with meals to offering companionship or assisting with events, every act of kindness makes a difference.

If you’re looking for a meaningful way to give back, we’d love to hear from you. Learn more about volunteer opportunities or contact us to get started.

Stories + news

See more related content
High Pointe House Garden
Articles
High Pointe House Receives $5,000 Grant for Therapeutic Healing Garden
October 28, 2025
High Pointe House has received a generous $5,000 grant from the Jeanne D’Arc Credit Union to establish a therapeutic healing garden on our grounds in Haverhill, Mass.
Hospice nurse
Articles
Transforming End-of-Life Care: Inside a Hospice Nursing Career
August 13, 2025
At Tufts Medicine Care at Home, hospice nurses or RN Hospice Case Managers deliver expert medical care, heartfelt compassion and meaningful connection during one of life’s most vulnerable chapters.
Care at Home Hospice Sheehan
Patient Stories
Ed + Joyce’s Story: Hospice Helps Reunite Couple in Love + Comfort
February 13, 2025
Married for 60 years, Ed and Joyce Sheehan are reunited after a month apart at Tufts Medicine Care at Home’s High Pointe House.
Charlotte Grinberg, MD examining hospice patient's heart with a stethocope at Care at Home's High Pointe House.
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FAQs
Who can receive care at High Pointe House?

High Pointe House serves adults in Haverhill and the Merrimack Valley who qualify for hospice or palliative care. Families often turn to us when home care is not sufficient or when a peaceful, supportive environment is preferred.
What is High Pointe House?

High Pointe House is a licensed hospice and palliative care residence in Haverhill, MA. It provides compassionate, home-like care for individuals with advanced illness who need support beyond what can be managed at home. The house features private suites, comfort-focused amenities, and a skilled team available 24 hours a day to support both individuals and their families.
What is hospice and palliative care?

Hospice care provides specialized support for individuals nearing the end of life. It focuses on comfort, dignity and quality of life rather than curative treatment. Hospice care includes medical, emotional and spiritual support for both individuals and their families, helping manage symptoms, pain and other needs in a home-like environment.

Palliative care is similar but can be provided at any stage of a serious illness. It focuses on relief from pain and symptoms, emotional support and improving quality of life, whether or not someone is receiving treatments aimed at curing the illness. Palliative care can be provided alongside other medical care and helps individuals and families navigate complex healthcare decisions.
What is the difference between hospice at home and a hospice residence?

Hospice at home provides care in the individual’s own home, with visits from nurses, aides, social workers and volunteers. Family members or caregivers provide day-to-day support.

Hospice residence offers care in a home-like setting outside the home, such as High Pointe House, ideal for individuals needing more intensive symptom management or when home care is not feasible. Residents have access to 24-hour skilled care, private suites, amenities and a full support team.
Who can receive care at High Pointe House?

High Pointe House serves adults in Haverhill and the Merrimack Valley who qualify for hospice care. Families often turn to us when home care is not sufficient or a peaceful, supportive environment is preferred.
What services and levels of care is provided at High Pointe House?

We provide pain and symptom management, emotional and spiritual support, assistance with daily activities and guidance for families. Our goal is to ensure comfort while keeping families informed and supported.

We offer 3 levels of care:

  • General inpatient care (acute): Short-term, intensive care to manage complex symptoms. Typically covered by Medicare and private insurance.
  • Routine care (non-acute): Ongoing support for individuals whose symptoms are well managed but need more assistance than can be provided at home. Room and board are usually the responsibility of the individual or family.
  • Respite care: Short-term stays of up to five days, giving caregivers a break while the individual continues to receive safe, compassionate support.
Can family members and loved ones visit someone at High Pointe House?

Yes, families and friends are encouraged to visit. Our environment allows loved ones to spend meaningful time together, share memories and find comfort in each other's presence.
How do I get started at High Pointe House?

Contact our team by calling 800.333.4700 to begin the referral process. We guide families and healthcare clinicians through each step, answer questions about care options and coordinate admissions with compassion and clarity.
How much does hospice care at High Pointe House cost?

Hospice and palliative care services are often covered by Medicare, Medicaid or private insurance. Room and board costs for routine care may apply. Our team helps families understand coverage and options.
How do I get a referral?

Referrals can be made by a healthcare clinician, care team or family member. Our team works closely with the referring party to review medical information, assess needs and ensure a smooth transition to High Pointe House.